Privacy Policy

Last updated: April 2026

This policy applies to ViewHelm for Chrome (Chrome Web Store ID: jjicegplinfgciachecnkclkkimkgebh) and ViewHelm Console at app.viewhelm.com.

This privacy policy describes how ViewHelm (“we”, “our”, or “the Service”) collects, uses, and stores information when you use ViewHelm Console and ViewHelm for Chrome. By installing ViewHelm for Chrome or creating an account, you agree to this policy.

Who We Are

ViewHelm is a parental control tool that lets parents set per-channel YouTube scheduling rules, enforced in real time on a child's Chrome browser via a browser extension (Chrome Web Store ID: jjicegplinfgciachecnkclkkimkgebh). Contact: hello@viewhelm.com

What Data We Collect

Parent account data

Email address (for authentication via Firebase Auth) and optional display name.

Child profile data

Profile name, avatar colour, pairing code, and configuration settings (global pause, bedtime cutoff, free time grants, blocked channels, allowed videos).

YouTube channel data

Channel name, thumbnail URL, YouTube channel ID, schedule rules you configure, and daily watch time limits.

Watch session data

The extension logs: YouTube channel ID and name, session start/end time and duration, and date. We do not log individual video titles, search queries, or YouTube account information.

Request data

When a child requests a channel or video: name, thumbnail, YouTube ID, public channel description and subscriber count, AI-generated summary, status, and timestamp.

Extension telemetry

Last active timestamp (to detect if the extension has been removed), current “watching now” channel name (clears within 5 minutes of a session ending), and FCM token if you enable push notifications.

What We Do NOT Collect

YouTube account credentials or your child's Google account
YouTube watch history, subscriptions, or likes
Device identifiers, IP addresses, or location data
Advertising tracking or third-party analytics

We do not sell any data to third parties.

AI-Generated Channel Summaries

When a child requests access to a channel, we send the channel name, description, and subscriber count to the Anthropic API (Claude) to generate a short parent-friendly summary. Only public channel metadata is sent — no personal information. This is subject to Anthropic's privacy policy.

How We Store Data

All data is stored in Google Firebase (Firestore) in the us-central1region, with encryption at rest and in transit. Firebase is operated under Google's terms of service.

How Long We Keep Data

Watch session data — retained while your account is active
Request data — retained indefinitely for your reference
Account and profile data — retained until you delete the profile or account

Deleting a child profile permanently removes all associated channels, rules, requests, and watch sessions. To delete your parent account, contact us at hello@viewhelm.com.

COPPA Notice

This product is used by parentsto manage their children's YouTube access. Parents create and control all accounts and profiles. We do not knowingly collect personal information directly from children. If you believe we have inadvertently done so, contact us immediately and we will delete it promptly.

Your Rights

You may request access to, deletion of, or correction of your data at any time by contacting hello@viewhelm.com. We will respond within 30 days.

GDPR (EU/UK users):The legal basis for processing is your consent and the performance of the service you've requested. You may withdraw consent at any time by deleting your account.

Limited Use Disclosure

ViewHelm's use and transfer to any other app of information received from Google APIs will adhere to the Chrome Web Store User Data Policy, including the Limited Use requirements.

Allowed use: We only use data collected via browser permissions to provide and improve the ViewHelm parental control service — our single stated purpose.
Allowed transfer: We do not transfer user data to third parties except as necessary to provide the service (Firebase for storage, Anthropic API for channel summaries using only public channel metadata), to comply with applicable laws, or as part of a merger or acquisition with adequate notice.
No advertising: We never use or transfer user data to serve personalised, re-targeted, or interest-based advertisements.
No unauthorised human access: No humans read user data except with your explicit consent, for security investigations, to comply with the law, or when data is aggregated and anonymised for internal operations.

Changes to This Policy

We may update this policy from time to time and will update the “last updated” date above. Continued use after changes constitutes acceptance.

Contact

Questions? hello@viewhelm.com